Contact — Home Lotts

Where to send it

One inbox, read by a person, kept as short as we can:

Address	For
hello@thehomelott.com	General enquiries, wrong results, broken links, missing lotteries
privacy@thehomelott.com	Privacy questions, access requests, complaints
access@thehomelott.com	Accessibility barriers
legal@thehomelott.com	Terms, disclosures, permission requests

Post: Home Lotts, PO Box 4471, Brisbane QLD 4000, Australia. Please do not send original ticket stubs or anything containing a ticket number by post — we cannot use them and we would rather you did not risk it.

Reporting a wrong result

If we have published a result that does not match the organiser’s draw sheet, we want to correct it as a priority. Please include:

the lottery name;
the draw date;
the drawn number or winning numbers as published by the organiser;
what our page showed, and a link to it;
a link or screenshot of the organiser’s own published result, if you have one.

That is enough for us to check the source and correct the record. We note corrections rather than silently overwriting them, so the change is traceable.

You can also report an issue from inside the app: open the relevant ticket or lottery and choose Report a problem. In this build the report is stored locally rather than sent, so please use email until the sending service is connected.

Before you write

Your tickets are in your own browser. We never receive them, so please do not send us ticket numbers, scans of tickets, or screenshots showing your numbers unless the report genuinely requires it — and redact anything else visible in the image.

We cannot look up, retrieve, or restore your tickets. We have no copy to look up. If you have lost access to your data, the fix is to re-enter it from your own records or any export you made.

Other enquiries

A lottery is missing from the catalogue — tell us the organiser’s name and, ideally, a link to their official page. We add lotteries on a sourcing basis, not on request alone, so we need somewhere verifiable to read from.
Requesting a correction to a lottery’s details — include the organiser’s own published details and we will verify against them.
Reusing our data or content — write to legal@thehomelott.com. Results carry a source, so please keep the attribution and the verification label intact.
Affiliate questions — see the affiliate disclosure first; it answers most of them.
Media or research enquiries — email hello@thehomelott.com with your outlet and deadline.

Where to send it

Reporting a wrong result

Before you write

Other enquiries

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